Spa Receptionist

Hand & Stone Massage and Facial Spa; Windermere (FL); Hybrid; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Employee Discounts

Job summary

Hand & Stone Massage and Facial Spa is looking for a Spa Receptionist in Windermere, Florida. This key role requires excellent customer service skills to ensure an outstanding experience for clients. Responsibilities include meeting sales goals, scheduling appointments, and maintaining spa cleanliness.

Candidates must be organized, detail-oriented, and able to work both independently and as part of a team. The position offers competitive compensation, flexible hours, and opportunities for career advancement.

Qualifications

• Must be 18 years old or older.
• Exceptional organization and attention to detail required.
• Strong team player with the ability to work independently.

Responsibilities

• Meet membership sales goals.
• Excellent customer service to members and guests.
• Answer phones and schedule appointments.

Skills

Organization

Attention to detail

Team player

Job description

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Southwest Orlando, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – we will provide training
• Have excellent customer service to members and guests, while building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Benefits

• Competitive Compensation – hourly wage PLUS commissions
• Contests – test your sales skills with opportunities we provide
• Career Advancement – potential for rapid advancement, including management roles, based on performance
• Ongoing Training – continuous learning and improvement
• Flexible Hours – part‑time or full‑time schedules accommodate your lifestyle
• Positive and Professional Work Environment – a fun, engaging workplace
• Employee Discounts – savings on products, services, and gift cards

Qualifications

• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.