Spa Receptionist

Arizona Grand Resort & Spa; Phoenix (AZ); On-site; USD 31,000 - 42,000; Full time

Job summary

Arizona Grand Resort & Spa is seeking a polished receptionist to welcome guests and manage check-in for spa services. You will guide guests through our facilities, recommending products and services to enhance their experience, and help maintain a pristine, inviting environment.

The role emphasizes guest care, organization, and superb communication, with a preference for experience in a high-end salon setting. Join a team dedicated to genuine hospitality at a luxury resort in Phoenix.

Qualifications

• Minimum 1 year experience in a receptionist role.
• Preference for experience in a high-end salon setting.
• Excellent organizational skills with a keen eye for detail.
• Ability to communicate with finesse to make every guest feel valued and cared for.

Responsibilities

• Greet guests warmly and manage front-desk check-in for spa treatments.
• Guide guests through facilities and explain services available.
• Provide personalized recommendations on products and services to enhance the experience.
• Maintain a pristine, inviting space and attend to detail to create a relaxing oasis.
• Be the face of our Grand Expectations, delivering grace and efficiency in interactions.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

Join Our Team at Arizona Grand Resort & Spa

Are you ready to elevate your career in the world of luxury hospitality? At Arizona Grand, we are seeking a dynamic individual to join our esteemed Spa and Salon team.

What You’ll Do

• Welcome our esteemed guests with warmth and professionalism, ensuring a seamless check-in process for their spa treatments.
• Guide guests through our exquisite facilities, showcasing the array of services available.
• Provide personalized recommendations on our retail products and services, enhancing the guest experience.
• Keep our space pristine and inviting, attending to details to create an oasis of relaxation.
• Be the face of our Grand Expectations, embodying grace and efficiency in every interaction.

What You’ll Bring

• A dedication to excellence, with a minimum of 1 year experience in a receptionist role.
• Passion for the beauty industry, with a preference for experience in a high-end salon setting.
• Exceptional organizational skills and a keen eye for detail.
• Ability to communicate with finesse, ensuring every guest feels valued and cared for.

If you embody sophistication, professionalism, and a commitment to unparalleled service, we invite you to take the next step in your career with us. Discover the art of hospitality at Arizona Grand Resort & Spa.

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Hospitality Online