Spa Receptionist

Davidson Hospitality Group; New Port (MD); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical coverage tiers

Dental coverage

Teledoc service

Medications

Pet insurance

Hotel discounts

Tuition reimbursement

PTO

401K match

Job summary

Davidson Hospitality Group’s Newport Harbor Island Resort seeks a friendly Spa Receptionist to greet guests, book appointments, process payments, and support spa operations on site.

The role emphasizes excellent communication, multitasking, and upselling spa services in a fast-paced hospitality environment. Weekend availability and a HS diploma are required; sales experience is a plus.

Qualifications

• Weekend availability is required.
• High school diploma or equivalent.
• Minimum 1-2 years of experience in a customer service role, preferably in hospitality or spa.
• Excellent communication skills and ability to multitask.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Basic computer skills including booking/scheduling software.
• Sales experience is a plus.

Responsibilities

• Greet guests and manage front-desk reception in the spa.
• Schedule appointments and handle payments.
• Provide general support to spa staff and guests.
• Promote and sell spa products/services to guests.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible hours

Weekend availability

Sales experience

Education

High school diploma or equivalent

Tools

Booking and scheduling software

Job description

Property Description

Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career. Join our team of dedicated professionals and be a part of our commitment to providing unparalleled guest experiences in one of New England's most sought-after destinations.

Overview

We are looking for a friendly and customer service-oriented Spa Receptionist to join our team! The ideal candidate will have exceptional communication skills, a welcoming demeanor, and a passion for helping others feel relaxed and rejuvenated. As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments, handling payments, and providing general support to the spa staff. You will also have the opportunity to promote and sell spa products and services to guests, so a background in sales is a plus. If you are a team player who thrives in a fast-paced environment and enjoys providing exceptional service to others, we want to hear from you!

Qualifications

• Weekend availability is required
• Base pay does not reflect additional earnings through sales commissions
• High school diploma or equivalent
• Minimum of 1-2 years of experience in a customer service role, preferably in the hospitality or spa industry
• Excellent communication skills and ability to multitask
• Strong attention to detail and organizational skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic computer skills, including experience with booking and scheduling software
• Sales experience is a plus

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $12.00 - USD $12.00 /Hr.