Spa Receptionist

Four Seasons; Las Vegas (NV); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive salary

Training and development

Complimentary accommodation

Dry cleaning for employee uniforms

Employee meals

Employee parking

Job summary

Four Seasons Las Vegas is seeking a friendly Spa Receptionist to greet guests and handle inquiries with warmth. You will represent our luxury service standards, guiding guests through treatment options, pricing, and scheduling to maximize appointment flow.

The role requires a customer-service mindset, teamwork, and comfort with computer systems, phone and email communication. Part-time hours offer training and development within a renowned five‑diamond property.

Qualifications

• Experience in customer service and hospitality.
• Able to multitask and use computer systems.
• Comfortable communicating via telephone and email.

Responsibilities

• Greet guests proactively and handle inquiries.
• Be knowledgeable about treatments, products, and pricing.
• Schedule treatments to optimize the schedule.

Skills

Customer service

Hospitality

Multitasking

Computer systems

Phone & email

Tools

POS systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.

On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world's most vibrant cities.

About the role

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products, and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.

What you will do

The Spa Receptionist proactively welcomes guests, is knowledgeable about treatments, products, and services offered as well as pricing, and scheduling.

What you bring

We are looking for an experienced customer service professional with a passion for service and hospitality. You will be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.

What we offer:

• - Competitive Salary, wages, and a comprehensive benefits package
• - Excellent Training and Development opportunities
• - Complimentary Accommodation at other Four Seasons Hotels and Resorts
• - Complimentary Dry Cleaning for Employee Uniforms
• - Complimentary Employee Meals
• - Complimentary Employee Parking

Schedule & Hours:

• - Part-Time Employment

Four Seasons is an Equal Opportunity, Affiliation Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal