Spa Receptionist

Midtown Athletic Club; Chicago, Northern (IL, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on Midtown products and serV

Access to professional development

Health insurance for eligible full‑tim

Job summary

Midtown Athletic Club is seeking a Spa Receptionist to warmly welcome guests, manage front desk operations, and support the Spa team in delivering a resort-like experience. The role emphasizes friendly service, assistance with reservations, and ensuring guests feel valued during their visit.

The position pays $17.50 hourly and requires a passion for service. Previous spa experience is preferred, with full-time staff eligible for associate benefits.

Qualifications

• Passion for quality service and assistance.
• Ability to multi-task with initiative and work ethic.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet members by name with a smile.
• Maintain cleanliness of the spa front desk and shop.
• Answer incoming calls.
• Respond to members' questions and concerns.
• Provide additional support to the Spa team as needed.

Skills

Quality service

Multi-tasking

Communication skills

Job description

Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients. Pay for this position is $17.50 Hourly.

The Position

Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance and genuine farewells. Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.

The primary responsibilities are:

• Greet members by name and with a smile
• Maintain cleanliness of the spa’s front desk and shop
• Answer incoming calls
• Respond to members’ questions and concerns as needed
• Provide additional support to the Spa team as needed

Spa Receptionist Requirements:

• A passion for quality service and assistance
• Ability to multi-task, demonstrate initiative and strong work ethic
• Excellent interpersonal and communication skills
• Previous spa experience is strongly preferred

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

About Our Company

We work at Midtown to inspire people to transform our lives-and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Who We Want

We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.

Associate Benefits

• Complimentary club membership
• Discounts on Midtown products and services
• Access to hundreds of free courses for professional development
• Health insurance for eligible full-time associates (30+ hours a week)
• And more