Spa Operations Supervisor

Hotel Bennett; Charleston (SC); On-site; USD 60,000 - 75,000; Full time

Job summary

Hotel Bennett in Charleston, SC, seeks a Spa Operations Supervisor to lead a luxury spa experience for every guest. You will guide service choices, coordinate guest flow, and uphold the highest standards of service.

You will oversee the spa reception area, supplies, and payroll for service providers, schedule staff, and ensure proficiency in Hotel Bennett standards. Strong communication across spa roles is essential to curate a unique experience while maintaining poise and organization.

Responsibilities

• Oversee spa reception area, supplies, and payroll for service providers.
• Schedule staff and ensure proficiency in Hotel Bennett standards.
• Communicate across spa roles to curate a unique guest experience.

Job description

POSITION OBJECTIVE
This position reports to the Spa Director/Manager. The Spa Operations Supervisor is responsible for creating a luxury experience for each guest, providing guidance and recommendations for spa services and retail. The Spa Operations Supervisor is responsible for overseeing the spa reception space and supplies, service provider scheduling and payroll, and ensuring that service providers are proficient in Hotel Bennett standards of service. The Spa Operations Supervisor effectively communicates with all spa positions to ensure that each guest feels as if The Spa experience is curated uniquely for them. The Spa Operations Supervisor is responsible for creating a welcoming spa environment, while maintaining poise and organization at all times.

POSITION OBJECTIVE
This position reports to the Spa Director/Manager. The Spa Operations Supervisor is responsible for creating a luxury experience for each guest, providing guidance and recommendations for spa services and retail. The Spa Operations Supervisor is responsible for overseeing the spa reception space and supplies, service provider scheduling and payroll, and ensuring that service providers are proficient in Hotel Bennett standards of service. The Spa Operations Supervisor effectively communicates with all spa positions to ensure that each guest feels as if The Spa experience is curated uniquely for them. The Spa Operations Supervisor is responsible for creating a welcoming spa environment, while maintaining poise and organization at all times.