Spa Operations Manager: Lead LA's Premier Chuan Spa

Langham Hospitality Group; La Cañada Flintridge (CA); On-site; USD 87,000 - 90,000; Full time

Job summary

The Langham Huntington, Pasadena, Los Angeles invites a Spa Manager to lead Chuan Spa staff, elevate service standards, and coordinate payroll, scheduling, and operations. This role reports to the Director of Rooms & Resort Operations and supervises spa personnel including therapists and front desk staff.

Ideal candidates bring at least 2 years of spa supervisory experience, strong leadership, and a proven track record in managing schedules, inventory, and guest experiences in a luxury

Qualifications

• High school diploma or equivalent; college degree preferred in Business Administration or Hospitality Management.
• Proven spa supervisory experience.
• Strong leadership and operational oversight skills.

Responsibilities

• Schedules for spa, retail, and fitness staff and tracks absences/time off.
• Oversees payroll procedures and banking compliance.
• Proficient in Book4Time; manage staff onboarding and scheduling.
• Coordinate fitness/retail activities and monthly schedules with Marketing.
• Maintain brand standards and inventory; oversee budget and procurement.

Skills

Leadership

Payroll

Scheduling

Book4Time

Microsoft Word

Microsoft Excel

Teamwork

Service Orientation

Problem Solving

Ethics

Education

High school diploma

Business Administration degree

Hospitality Management degree

Tools

Book4Time

Microsoft Word

Microsoft Excel

Job description

The Langham Huntington, Pasadena, Los Angeles invites a Spa Manager to lead Chuan Spa staff, elevate service standards, and coordinate payroll, scheduling, and operations. This role reports to the Director of Rooms & Resort Operations and supervises spa personnel including therapists and front desk staff.

Ideal candidates bring at least 2 years of spa supervisory experience, strong leadership, and a proven track record in managing schedules, inventory, and guest experiences in a luxury