Spa Operations Leader: Inventory, Front Desk & Staff

The Woodhouse Day Spa - Carmel, Fishers & Zionsville; Carmel (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Woodhouse Day Spa is seeking a detail-driven Operations Manager to oversee daily spa operations, including the front desk and inventory management. You’ll connect inventory, retail merchandising, and the guest floor to keep the spa stocked, presented, and running smoothly.

This working leadership role blends hands-on desk duties with dedicated office time for reporting and coordination with senior leadership. Evening and weekend availability is required.

Qualifications

• 2-5 years of retail sales or inventory management experience.
• Intermediate Excel skills.
• Strong organizational and communication skills.
• Comfort in a fast-paced, multi-tasking customer service environment.
• Flexible availability including evenings and weekends.

Responsibilities

• Oversee daily spa operations while fulfilling front desk duties.
• Manage inventory counts, receiving, and administrative reporting.
• Perform monthly inventory counts for retail and back bar; report needs to regional director.
• Place spa supply orders and receive stock.
• Reconcile invoices, receiving reports, and daily deposits.
• Merchandise retail products to drive guest sales.
• Lead daily huddles and coach team on performance and guidelines.
• Maintain cleanliness, safety, and readiness of the spa.

Tools

Excel

Job description

Woodhouse Day Spa is seeking a detail-driven Operations Manager to oversee daily spa operations, including the front desk and inventory management. You’ll connect inventory, retail merchandising, and the guest floor to keep the spa stocked, presented, and running smoothly.

This working leadership role blends hands-on desk duties with dedicated office time for reporting and coordination with senior leadership. Evening and weekend availability is required.