Spa Operations Leader

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Omni Hotels & Resorts in Hot Springs, VA is seeking a Spa Manager to oversee spa operations and ensure outstanding service. Responsibilities include managing daily operations, developing business strategies, and coaching staff. The ideal candidate will have at least 1 year of spa management experience and effective communication skills.

The position requires flexibility in scheduling, including weekends and holidays. Successful applicants will maintain high standards of service and confidentiality, ensuring guest satisfaction at all times.

Qualifications

• Minimum 1 year previous Spa management experience is strongly preferred.
• Must be flexible with work schedule and able to work weekends and holidays.
• Understand that the job may require bending, stooping, and lifting of materials of moderate weight.

Responsibilities

• Assist the Spa Director with department leadership.
• Interact with guests to ensure optimum guest service.
• Manage, coach, and direct the Spa Management Operations team.
• Prepare and submit accurate payroll data.
• Participate in the hiring process and performance reviews.

Skills

Effective communication

Professional demeanor under pressure

Leadership and coaching

Education

CPR and First Aid certification

Tools

Resort Suite

Job description

Omni Hotels & Resorts in Hot Springs, VA is seeking a Spa Manager to oversee spa operations and ensure outstanding service. Responsibilities include managing daily operations, developing business strategies, and coaching staff. The ideal candidate will have at least 1 year of spa management experience and effective communication skills.

The position requires flexibility in scheduling, including weekends and holidays. Successful applicants will maintain high standards of service and confidentiality, ensuring guest satisfaction at all times.