Spa Membership & Wellness Sales Specialist

Heights Wellness Retreat; Spring (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Training & development

Vision insurance

Wellness resources

Paid Training

Digital Workspace

Stunning Retreats

Employee Discounts

Commission opportunities

Job summary

Massage Heights is seeking friendly, energetic team members to support membership and gift card sales while delivering exceptional guest service. You will promote massage and skincare benefits, educate guests on services, and maintain a positive, helpful atmosphere in a fast-paced retreat environment.

The role emphasizes strong communication, a team-oriented mindset, and the ability to adapt to a busy schedule—weekends required with day and evening shifts available.

Qualifications

• Excellent guest service and communication skills.
• Experience in sales, retail, or guest services preferred.
• Proficient with basic computer software and quick to learn new systems.
• Energetic, positive attitude, and fast learner.
• Strong problem solving and conflict resolution abilities.
• Passionate about helping people and delivering outstanding service.
• Thrives in a collaborative team setting.

Responsibilities

• Achieve monthly sales targets through memberships and gift cards.
• Provide exceptional service by listening and addressing guest needs.
• Promote the therapeutic/wellness benefits of massage therapy and skincare.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Tech proficient

Fast learner

Conflict resolution

Team player

Positive demeanor

Job description

Massage Heights is seeking friendly, energetic team members to support membership and gift card sales while delivering exceptional guest service. You will promote massage and skincare benefits, educate guests on services, and maintain a positive, helpful atmosphere in a fast-paced retreat environment.

The role emphasizes strong communication, a team-oriented mindset, and the ability to adapt to a busy schedule—weekends required with day and evening shifts available.