Spa Membership Sales & Guest Experience Pro

Hand & Stone - Sugar Hill; Smyrna (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Hand & Stone - Sugar Hill Spa Associates welcome clients and schedule appointments to create a warm, five-star experience. You’ll meet membership sales goals and help guests select services from our menu, ensuring a friendly, professional atmosphere.

You will maintain spa cleanliness, communicate promotions, handle phones, and support a smooth guest journey. Training and growth opportunities, a flexible schedule, and a supportive team culture help you advance within the company.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone - Sugar Hill Spa Associates welcome clients and schedule appointments to create a warm, five-star experience. You’ll meet membership sales goals and help guests select services from our menu, ensuring a friendly, professional atmosphere.

You will maintain spa cleanliness, communicate promotions, handle phones, and support a smooth guest journey. Training and growth opportunities, a flexible schedule, and a supportive team culture help you advance within the company.