Spa - Massage Therapist On-Call The Meritage Spa Terra

TMR Operations, LLC; Napa (CA); On-site; USD 2,328,144 - 2,755,200; Part time

Job summary

TMR Operations, LLC is seeking a skilled Massage Therapist in Napa, California, to provide professional massage and body treatments to guests while maintaining a high level of service. The role requires strong communication skills, a current massage therapy certification, and a commitment to guest satisfaction.

The ideal candidate should possess 3–5 years of experience in a luxury spa setting. The position offers a competitive hourly rate of $16.90 and a supportive work environment with flexible scheduling, including weekends.

Qualifications

• 3–5 years of massage experience in a spa, resort, or luxury setting.
• Ability to assess guest needs and deliver safe treatments.
• Compliance with safety, PPE, and sanitation requirements.

Responsibilities

• Provide professional massage and body treatments.
• Deliver exceptional guest service tailored to preferences.
• Maintain a clean and organized treatment room.

Skills

Knowledge of multiple massage modalities

Strong communication skills

Punctuality and reliability

Education

Current certification or license in Massage Therapy

Valid CPR certification

Tools

Spa software

Job description

About Pacific Hospitality Group

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Compensation

The hourly rate for this opportunity is $16.90 an hour.

Responsibilities

• Provide professional massage and body treatments in accordance with spa protocols and guest needs.
• Deliver exceptional service by listening attentively and tailoring each experience to guest preferences.
• Promote and upsell spa services, treatments, and retail products to enhance guest satisfaction and drive revenue.
• Maintain a clean, organized, and fully stocked treatment room in compliance with sanitation and safety standards.
• Accurately record guest information and treatment details in the spa’s system.
• Uphold confidentiality and follow professional draping, hygiene, and bloodborne pathogen protocols.
• Manage time effectively to maintain a punctual and seamless schedule.
• Report any safety concerns, guest issues, or maintenance needs promptly to management.
• Support team members and uphold the spa’s service standards at all times.

Qualifications

• Commitment to providing thoughtful, personalized guest experiences that reflect our spa’s high standards.
• Knowledge and practice of multiple massage modalities including Swedish and Deep Tissue.
• Ability to assess guest needs, deliver safe treatments, and follow established protocols.
• Strong communication and interpersonal skills with a warm, professional demeanor.
• Consistent punctuality, dependability, and respect for guest privacy.
• Compliance with all safety, PPE, and sanitation requirements.
• Current certification or license in Massage Therapy (required by state/county/city).
• 3–5 years of massage experience in a spa, resort, or luxury hospitality setting.
• Valid CPR certification (or willingness to obtain).
• Familiarity with spa software and scheduling systems.
• Availability to work flexible hours, including weekends and holidays.

Equal Employment Opportunity

Pacific Hospitality Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.