Spa Manicurist

Riverstone Resort & Spa; Pigeon Forge (TN); On-site; USD 19,000 - 30,000; Full time

Job summary

Riverstone Resort & Spa is seeking a service-oriented spa team member to perform manicures and pedicures, and to maintain cleanliness in spa spaces. You will coordinate spa room maintenance with the engineering team, and promote spa services and products to guests.

Maintain guest privacy and a professional appearance, handle guest requests and complaints courteously, and participate in daily spa activities to ensure an exceptional guest experience.

Job description

• Knows spa treatment protocol and preforms Natural and Shellac Manicures and Pedicures.

• Performs daily housekeeping duties to maintain a clean and sanitary work space

• Coordinates spa room maintenance work with the engineering and maintenance division.

• Uses persuasive selling techniques to sell spa products and to promote other spa services.

• Knows daily activities taking place in the spa.

• Reports any unusual occurrences or requests to the manager or assistant manager.

• Manages and resolves all guest complaints in a professional and courteous manner.

• Maintains customers’ privacy.

• Maintains a high level of professional appearance and demeanor.

• Performs other duties as assigned.