Spa Manager

Hand & Stone - Cincinnati OH; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Hand & Stone - Cincinnati is looking for a Spa Manager to lead a team of professionals in delivering exceptional customer experiences. This role includes managing staff, achieving financial results, and performing administrative duties in a fast-paced spa environment. If you have at least one year of management experience and a passion for the spa industry, we invite you to apply and grow your career with us.

Benefits

Salary plus commissions and generous bonuses

401k with employer match

Paid Time Off

Major Medical Insurance

Employee rewards program

Qualifications

• 1+ year management experience required.
• Strong organizational and planning skills necessary.
• Outgoing personality with dedication to achieving sales goals.

Responsibilities

• Lead staff of service professionals and sales associates.
• Deliver outstanding customer experiences in spa services and retail operations.
• Manage administrative tasks including payroll and scheduling.

Skills

Leadership

Customer Service

Sales

Organizational Skills

Education

High school diploma or equivalent

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

ARE YOU AN EXCEPTIONAL BUSINESS-SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels?

We are hiring a Spa Manager to join our Leadership Team!

The Spa Manager Position responsibilities include:

• Leading a staff of service professionals and sales associates
• Demonstrated ability to balance coaching/mentoring with discipline
• Delivering outstanding customer experiences in spa services and retail operations
• Achieving financial results
• Handling administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/some holidays
• Strong organizational/planning and computer skills
• Knowledge and understanding of all spa services and product line
• Ability to promote the health and wellness benefits of both massage therapy and facials

What’s in it for you?

• Salary plus commissions and generous bonuses
• Professional and safe work environment
• Employee rewards program/employee referral bonus
• 401k with employer match
• Paid Time Off
• Major Medical Insurance

What We Look For:

• At least 1 year management experience
• High school diploma or equivalent
• Outgoing personality
• Dedication to achieving sales goals

If this sounds like you, submit your resume to [e-mail].

We can't wait to work with you!

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

"Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%."