Spa Manager

Talentcare, LLC; Boulder (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Liability insurance

Vacation pay

Discounts on products and treatments

Friends and family discounts

Job summary

Spavia Boulder is seeking a Spa Manager to lead a 10–18 person team, drive sales in retail and memberships, and maintain exceptional guest experiences. You will oversee schedules, train staff, and ensure cleanliness and regulatory compliance while fostering community relations.

The role emphasizes strong leadership, guest services, and a passion for the spa industry, with advancement opportunities in a fast-growing luxury spa network.

Qualifications

• Managerial experience; 2 year minimum
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry

Responsibilities

• Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner. Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers. Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service ensuring guest satisfaction is the highest in the industry
• Inventory and supply management monthly
• Marketing support with email campaigns, in house and social media
• Community outreach

Skills

Managerial experience

Sales experience

Goal driven

Reliability & punctuality

Professionalism

Time management

Computer proficiency

People skills

Team player

Job description

SpaviaBoulder is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Boulder, CO. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more https://careers.spaviadayspa.com/ .

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.

Pay and Benefits for Spa Managers

• Additional bonuses based on business growth in retail, membership, gift cards and ratings.
• W2 employee
• Liability insurance
• Vacation pay
• Discount on products and treatments, along with friends and family discounts

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allows them to return again and again

Job Responsibilities

Spa Manager Responsibilities include but not limited to:

• Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner. Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers. Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service ensuring guest satisfaction is the highest in the industry
• Inventory and supply management monthly
• Marketing support with email campaigns, in house and social media
• Community outreach

Required Skills & Qualifications

Spa Manager Job Requirements:

• Managerial experience; 2 year minimum
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry