Spa Host - Las Vegas Properties

MGM Resorts International; Las Vegas (NV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wellness incentives

Employee discounts on hotel, F&B, and

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International in Las Vegas is seeking a Spa Host to welcome guests and set a relaxing tone as they begin their wellness experience. You will assist guests with spa service bookings, guide them through facilities, and help them enjoy sauna, steam, whirlpools, and other amenities while promoting services and retail products.

The role requires 18+ and guest-service experience; spa/retail background is a plus.

Qualifications

• Must be 18 years of age or older.
• Guest service experience is preferred.
• Prior experience in a spa, salon, or retail setting is a plus.

Responsibilities

• Consistently offer professional, friendly and engaging service to exceed guest expectations.
• Follow all departmental policies and procedures, including safety and sanitation policies.
• Maintain spa facilities and locker areas, ensuring they are well stocked and in tidy and sanitary condition at all times, and assist guests with the use of sauna, steam, whirlpools, and other spa amenities.
• Assist guests in the booking of spa services via spa software, direct guests to their appointments, manage cash bank daily, and retain knowledge of spa/salon services, products and booking software.
• Promote and sell service treatments, enhancements, upgrades and retail products.

Skills

Guest service experience

Spa/retail experience

18+ age requirement

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Spa Host, you’ll be the first friendly face our guests see as they begin their wellness experience. With your warm welcome and attention to detail, you’ll help create a relaxing and memorable atmosphere. By understanding each guest’s needs, you’ll take ownership of their experience and create moments they’ll remember long after their visit.

THE STARTING RATE:

$16.00, plus commission

THE DAY-TO-DAY:

• Consistently offer professional, friendly and engaging service to exceed guest expectations
• Follow all departmental policies and procedures, including safety and sanitation policies
• Maintain spa facilities and locker areas, ensuring they are well stocked and in tidy and sanitary condition at all times, andassist guests with the use of sauna, steam, whirlpools, and other spa amenities
• Assist guests in the booking of spa services via spa software, direct guests to their appointments, manage cash bank daily,and retain knowledge of spa/salon services, products and booking software
• Promote and sell service treatments, enhancements, upgrades and retail products

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• Guest service experience is preferred
• Prior experience in a spa, salon, or retail setting is a plus

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community