Spa (Health Club) Manager

Snow King; Washington (District of Columbia); On-site; USD 80,000; Full time

Job summary

A leading company in the hospitality industry seeks a Spa & Health Club Manager at Skamania Lodge. This role involves overseeing spa operations, optimizing service offerings, and leading a high-performing team. The ideal candidate will possess the necessary licenses and experience in revenue management, while promoting a culture of wellness and guest satisfaction.

Benefits

Free hot meals daily

Complimentary use of fitness center and pool

Career advancement opportunities

401(k) with immediate vesting & match

Paid Time Off that grows with you

Qualifications

• Licensed in Massage Therapy or Esthetics is required.
• Demonstrated success in revenue growth and budgeting.
• Strong leadership, coaching, and communication skills.

Responsibilities

• Lead all aspects of spa and wellness operations at Skamania Lodge.
• Maximize revenue and profitability through service sales.
• Ensure compliance with all safety and health regulations.

Skills

Leadership

Communication

Budgeting

Sales

Education

Licensed in Massage Therapy or Esthetics

Tools

Microsoft Office

SpaSoft

Job description

Property


About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

#PGH-BMC

Location Description

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.

Overview

Spa & Health Club Manager
Location: Skamania Lodge — Stevenson, WA | Columbia River Gorge
Salary: $80,000/year

Lead Wellness at a World-Class Destination

Nestled on a stunning 175-acre resort in the heart of the Columbia River Gorge, Skamania Lodge is renowned for its natural beauty and extraordinary hospitality. Our Spa Manager is integral in boosting business success, shaping exceptional services, and fostering a supportive and positive work culture.

Your Role:

The Spa Manager will lead all aspects of Skamania Lodge’s spa, fitness center, locker rooms, and pool operations with a strong focus on maximizing revenue and profitability. This role is responsible for driving service sales, optimizing product and treatment offerings, and identifying new opportunities to grow revenue streams. You will lead a high-performing team to deliver exceptional guest experiences while ensuring operational efficiency and enhancing the resort’s overall wellness portfolio.

Responsibilities:

• Assists in conducting monthly trend statistics on treatments and peak operating times.
• Consistently researches and recommends changes in retail and professional products, keeping abreast of market and industry trends/changes.
• Implement strategic and tactical plans to achieve departmental financial budgeting goals and expectations.
• Develops and recommends department products, programs, services, policies, and procedures.
• Consistently deliver accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure margin integrity.
• Coordinate spa packages and analyze service metrics to optimize performance.
• Creates a team that meets all aspects of professionalism and service demands, ensuring that the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.
• Promotes and champions resort culture and guiding principles, leads this process on an ongoing basis
• Maintain facility cleanliness and functionality, overseeing equipment upkeep and preventative maintenance.
• Oversee daily operations of the Spa, Pool, and Fitness Center, ensuring compliance with all safety and health regulations.
• MOD

Qualifications:

• Licensed in Massage Therapy or Esthetics (required)
• CPR certification (or ability to obtain)
• Demonstrated success in revenue growth, budgeting, and strategy
• Proficiency with Microsoft Office and POS/Booking systems (SpaSoft preferred)
• Strong leadership, coaching, and communication skills
• Experience in retail/inventory management and guest engagement
• Willingness to work evenings, weekends, and holidays as needed

The Schedule:

Ability to work evenings, weekends, and holidays is needed in a 24/7 resort environment. This position oversees staffing of the following:

• Spa Hours: Open daily from 9:00 AM – 6:00 PM.

• Pool Hours: Open daily from 8:00 AM – 10:00 PM.

Perks & Benefits

All Employees Enjoy:

• Free hot meals daily

• Complimentary use of fitness center, spa amenities, and pool

• Free golf & zip-lining

• Career advancement opportunities

• Resort discounts (spa, dining, lodging, retail)

• Hotel and travel discounts nationwide

• 401(k) with immediate vesting & 3.5% match

• Financial wellness & mental health support

Full-Time Team Members Receive:

• Medical, dental, and vision insurance

• Supplemental health coverage (accident, critical illness, etc.)

• Legal, identity theft, and pet insurance

• Life and disability coverage -Base plan provided at no cost to you!

• HSA/FSA options

Paid Time Off That Grows With You

• First Year: 88 hours/year (max 120)

• 1–5 Years: 128 hours/year (max 160)

• 5–10 Years: 168 hours/year (max 200)

• 10+ Years: 208 hours/year (max 240)

• + WA Paid Sick Leave

Ready for Something New?

Make your next move one that matters. Join a company that's set in one of the most stunning natural landscapes in the country.

Skamania Lodge is just:

• 22 mi from White Salmon, WA

• 23 mi from Hood River, OR

• 30 mi from Troutdale or Camas, WA

• 50 minutes from Portland or Vancouver, WA

Apply now to shape the future of wellness at Skamania Lodge.

Compensation Range

The compensation for this position is $80,000.00/Yr. - $80,000.00/Yr. based on qualifications and experience.