Spa | Gym Attendant ($16.50/hr)

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Fontainebleau Miami Beach seeks a Spa Attendant to join its team. The ideal candidate will be responsible for maintaining cleanliness in fitness facilities while delivering exceptional customer service. This role offers an opportunity to work in a vibrant, luxurious environment where guest satisfaction is the top priority.

Qualifications

• Ability to maintain confidentiality of sensitive information.
• Effective communication and relationship-building skills.
• Previous customer service experience preferred.

Responsibilities

• Clean and stock fitness facilities, ensuring guest satisfaction.
• Provide instructions on equipment usage and assist with Spa amenities.
• Monitor cleanliness and organization of work areas.

Skills

Customer Service

Communication

Confidentiality

Education

High School Diploma or Equivalent

Job description

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."- Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion, and technology merge into a vibrant new guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet, or simply relax — however they define a perfect day.

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach and is considered the most significant building of Lapidus' career.

Responsibilities

Responsible for cleaning, stocking, and offering amenities to guests at the fitness facilities while providing courteous and competent services to ensure guest satisfaction at the Spa.

Examples of Duties, includes but is not limited to the following:

1. Provide instructions to guests on equipment usage, assist with Spa amenities, and schedule training appointments.
2. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
3. Set up and organize workstation with designated supplies, forms, and resource materials.
4. Resolve guest complaints to ensure guest satisfaction.
5. Assist in Locker Room as assigned by a Leader.
6. Perform other related duties as assigned.

Qualifications

• Ability to maintain confidentiality of sensitive information.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Previous experience as attendant, front desk, and any other customer service-related experience preferred.
• High school education or equivalent preferred.