Spa | Gym Attendant ($16.50/hr)

FONTAINEBLEAU; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A prestigious luxury hotel in Miami Beach is seeking a Spa Attendant to enhance guest experience by providing exemplary service and maintaining a clean and welcoming environment. Ideal candidates will exhibit excellent communication skills, a customer-focused attitude, and previous experience in service roles.

Qualifications

• Previous experience as attendant or in customer service is preferred.
• Ability to communicate effectively and establish relationships.
• Maintaining confidentiality is crucial.

Responsibilities

• Monitor and maintain cleanliness and organization of work areas.
• Provide instructions on equipment usage to guests.
• Resolve guest complaints to ensure satisfaction.

Skills

Confidentiality

Effective Communication

Customer Service

Education

High School Diploma or equivalent

Job description

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."- Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion, and technology merge into a vibrant new guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet, or relax — however they define a perfect day.

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach and is considered the most significant building of Lapidus' career.

Responsibilities

Responsible for cleaning, stocking, and offering amenities to guests at the fitness facilities while providing courteous and competent services to ensure guest satisfaction at the Spa.

Examples of Duties, including but not limited to:

1. Provide instructions to guests on equipment usage, assist with Spa amenities, and schedule training appointments.
2. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
3. Set up and organize workstation with designated supplies, forms, and resource materials.
4. Resolve guest complaints to ensure guest satisfaction.
5. Assist in Locker Room as assigned by a Leader.
6. Perform other related duties as assigned.

Qualifications

• Ability to maintain confidentiality of sensitive information.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Previous experience as attendant, front desk, or in any other customer service related role preferred.
• High school education or equivalent preferred.