Spa Guest Experience Specialist

Hand & Stone Franchise Corp; Newtown (CT); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly wage plus commissions

Professional work environment

Flexible schedules

Job summary

A leading spa services provider in Connecticut is hiring a Spa Associate to deliver outstanding customer experiences. This role involves greeting guests, answering calls, and promoting wellness benefits. The ideal candidate must demonstrate excellent communication skills, be a team player, and thrive in a busy environment. The position offers both full-time and part-time opportunities, with a focus on flexibility. This is a chance to join a respected team known for exceeding guest expectations and supporting employee growth.

Qualifications

• Ability to manage stressful situations professionally.
• Excellent personal appearance required.
• Basic accounting principles knowledge preferable.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members upon arrival.
• Answer phones and book appointments.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Team player

Tools

Microsoft Office

Spa Soft

Job description

A leading spa services provider in Connecticut is hiring a Spa Associate to deliver outstanding customer experiences. This role involves greeting guests, answering calls, and promoting wellness benefits. The ideal candidate must demonstrate excellent communication skills, be a team player, and thrive in a busy environment. The position offers both full-time and part-time opportunities, with a focus on flexibility. This is a chance to join a respected team known for exceeding guest expectations and supporting employee growth.