Spa Guest Experience Specialist

Hand & Stone - Holbrook; Holbrook (AZ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly wage + commission + bonus

Generous employee discounts

Professional and safe work environment

Ongoing training and career development

Job summary

A leading spa service provider in Holbrook is looking for enthusiastic Spa Associates to create exceptional client experiences. Responsibilities include welcoming clients, providing customer service, and selling memberships. Ideal candidates should possess strong interpersonal skills and a positive attitude. This role offers a supportive work environment, training, and various shifts to accommodate busy schedules.

Qualifications

• Knowledge of basic computer software; training provided.
• Experience in salon/spa, retail, or hospitality preferred but not required.
• Excellent verbal and written communication skills.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet clients upon arrival.
• Answer phones and book appointments.
• Sell memberships, gift cards, enhancements, and upgrades.

Skills

Strong interpersonal skills

Customer service

Team player mindset

Basic computer software knowledge

Tools

Microsoft Office

Zenoti

Job description

A leading spa service provider in Holbrook is looking for enthusiastic Spa Associates to create exceptional client experiences. Responsibilities include welcoming clients, providing customer service, and selling memberships. Ideal candidates should possess strong interpersonal skills and a positive attitude. This role offers a supportive work environment, training, and various shifts to accommodate busy schedules.