Spa Guest Experience Coordinator

Landry's, Inc.; Las Vegas (NV); On-site; USD 19,000 - 26,000; Full time

Job summary

Golden Nugget Spa and Salon in Las Vegas is seeking a friendly Spa & Salon Receptionist to manage guest arrivals, schedule appointments, and provide exceptional service. You will know the products and services to confidently recommend retail options and handle transactions in a PCI-compliant manner.

Responsibilities include greeting guests, maintaining day-to-day environment, answering calls, and ensuring secure closing of facilities.

Qualifications

• Excellent interpersonal and communication skills (verbal and written), fluent English.
• High school diploma or GED.
• Six months experience as a Beauty Salon Receptionist or similar position.
• Minimum age 18.
• Must be able to communicate effectively with guests, employees, and management in English.

Responsibilities

• Provide a positive guest service experience to each guest including courtesy, sincerity and enthusiasm.
• Schedule appointments for Spa and Salon services, considering service timing and order.
• Be an expert about spa products and services to better recommend retail options.
• Greet guests as they enter and exit the Spa and Salon.
• Adhere to money handling policies, PCI compliance, and maintain receipts records.

Skills

Customer service

Communication

Multitasking

Administrative skills

Attention to detail

Education

High school diploma or GED

Tools

SpaSoft

Microsoft Windows

Job description

Golden Nugget Spa and Salon in Las Vegas is seeking a friendly Spa & Salon Receptionist to manage guest arrivals, schedule appointments, and provide exceptional service. You will know the products and services to confidently recommend retail options and handle transactions in a PCI-compliant manner.

Responsibilities include greeting guests, maintaining day-to-day environment, answering calls, and ensuring secure closing of facilities.