Spa Guest Attendant - Male

Wynn Resorts; Las Vegas (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Wynn Resorts is seeking a Spa Guest Attendant responsible for providing superior service to guests during their spa visits. The ideal candidate will maintain a clean environment, assist with spa processes, and uphold high standards of guest care in a luxury setting. Must possess a current Nevada Food Handler's Card and excellent interpersonal skills.

Qualifications

• Experience in a high-volume luxury spa or resort preferred.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Must be at least 18 years of age.

Responsibilities

• Assist guests with check-in and provide tours of the facility.
• Maintain cleanliness in all areas of the spa.
• Manage spa lockers and replenish guest amenities.

Skills

Customer service

Organizational skills

Interpersonal skills

Attention to detail

Multi-tasking

Education

Current Nevada Food Handler's Card

Job description

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Company Description

Job Description

The Spa Guest Attendant is responsible for providing professional and courteous service to each guest. The Guest Attendant will be responsible for exceeding guest expectations by assisting guests throughout their spa visit and maintaining a clean work environment to include the spa, locker rooms and reception area.

Guest Attendant job duties include but are not limited to

• Accurately assist guests with check-in for spa reservations and spa access. Provide guest tours of the facility and informs guests of available amenities.
• Responsible for management of spa lockers which includes replenishing guest amenities such as: robes, hangers, plastic bags, sandals, and other items.
• Helps ensure facility is only accessed by spa guests by verifying guest access.
• Providing guest vouchers to spa technician team promptly to ensure guest is retrieved for service on time.
• Consistently circulating spa area to ensure the cleanliness of the spa in its entirety while replenishing and restocking amenities per department guidelines. This includes vanity and shower amenities along with collecting soiled linens promptly to maintain spa facility.
• Understands and is well-versed in the resort, hotel features and services including all outlets, hours of operation, activities, and events available to guests.
• Ensures the Wynn standards of cleanliness and appearance for all areas.
• Prepare spa food and beverages in compliance with all SNHD and property food handlers' requirements.
• Responsible for maintaining spa linen and product inventories which includes monthly inventory.
• Other duties as assigned by management.
  
  

Qualifications

• Must possess outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
• Experience in a high-volume luxury spa or resort is preferred.
• Will be required to adjust schedule based on business demands.
• Must be able to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English and fluency in a second language is a plus.
• Candidates must be well-groomed and professional.
• Must possess a current Nevada Food Handler's Card.
• Must be at least 18 years of age or older.
  
  

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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