Spa Front Desk Host-Part Time

Heyday Skincare; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Heyday Skincare as a foundational team member delivering an exceptional guest experience. You'll provide outstanding customer service, educate clients on skincare treatments, and maintain the unique ambiance of our shops. Opportunities for growth and a flexible schedule await you in this dynamic role.

Benefits

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Training & development

Medical, Dental, and Vision Benefits

Paid Time Off

Growth Opportunities

Qualifications

• Outstanding customer service and problem-solving skills.
• Excellent communication skills with a wide range of personalities.
• Must have flexibility to work non-traditional hours including weekends.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on promotions and memberships.
• Assist with daily shop tasks and maintain a positive atmosphere.

Skills

Customer service

Problem-solving

Communication

Organizational skills

Initiative

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development

Benefits/Perks

• Competitive Hourly Wage
• Membership and Product Commission
• Discounted Facials
• Friends & Family Discount on Services
• 35% Product Discount
• Medical, Dental, and Vision Benefits
• Paid Time Off
• Growth Opportunities

Qualifications:

• Available Thursdays: 9am-4pm, and Saturday 11am-6pm
• Outstanding customer service and problem-solving skills
• Confidence when recommending memberships, packages, and product
• The ability to prioritize and multi-task within a fast-paced environment
• Initiate tasks and perform duties without direction
• Excellent communication skills and be able to work with a wide range of personalities
• Superior organizational skills
• Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Job Summary

You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities:

• Provide high-level customer service and hospitality to clients
• Educate clients on current promotions, memberships, packages, and future appointments
• Assist with re-stocking products
• Help with daily shop tasks and projects
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members
• Assist with the training and coaching of new hires for the Host team
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

About Heyday
At Heyday, we’re cutting through the noise in the skincare industry to help you discover your healthiest skin so you can put your best face forward. With locations across the country, we provide personalized facial treatments, everyday skincare guidance from our expert estheticians, and robust products that let you feel the difference.

We’ve been named “Best Facial” by New York Magazine, performed over 500,000 facials, tried countless products, and collected valuable skincare data throughout.

Oh, and the word Heyday... means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin