Spa Front Desk: Guest Experience Champion

Hand & Stone Franchise Corp; Austin (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Training

Vacation

Employee Discounts

Career Growth

Team Environment

Job summary

Hand & Stone Massage and Facial Spa – Arbor Trails is hiring a Front Desk Associate in Austin, TX. You will welcome guests, schedule appointments, answer phones, and promote memberships, services, and products to ensure a five-star guest experience.

No spa experience is required—we will teach you. This role offers flexible full-time and part-time schedules, with benefits and a supportive team in a fast-paced environment.

Qualifications

• 18+ with a high school diploma or equivalent.
• Positive attitude and strong customer service skills.
• Organized, dependable, and team-oriented.
• Available to work evenings and weekends.

Responsibilities

• Greet guests and create a five-star experience.
• Promote memberships, services, and retail products.
• Schedule appointments and answer phones.
• Keep the front desk organized and running smoothly.
• Help our team exceed guest expectations every day.

Skills

Customer service

Communication

Organization

Teamwork

Evenings weekends

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa – Arbor Trails is hiring a Front Desk Associate in Austin, TX. You will welcome guests, schedule appointments, answer phones, and promote memberships, services, and products to ensure a five-star guest experience.

No spa experience is required—we will teach you. This role offers flexible full-time and part-time schedules, with benefits and a supportive team in a fast-paced environment.