Front Desk at Day Spa

Hand & Stone Franchise Corp; Austin (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Training

Vacation

Employee Discounts

Career Growth

Team Environment

Job summary

Hand & Stone Massage and Facial Spa – Arbor Trails is hiring a Front Desk Associate in Austin, TX. You will welcome guests, schedule appointments, answer phones, and promote memberships, services, and products to ensure a five-star guest experience.

No spa experience is required—we will teach you. This role offers flexible full-time and part-time schedules, with benefits and a supportive team in a fast-paced environment.

Qualifications

• 18+ with a high school diploma or equivalent.
• Positive attitude and strong customer service skills.
• Organized, dependable, and team-oriented.
• Available to work evenings and weekends.

Responsibilities

• Greet guests and create a five-star experience.
• Promote memberships, services, and retail products.
• Schedule appointments and answer phones.
• Keep the front desk organized and running smoothly.
• Help our team exceed guest expectations every day.

Skills

Customer service

Communication

Organization

Teamwork

Evenings weekends

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa – Arbor Trails (South Austin)

Join the team at Hand & Stone Massage and Facial Spa in Arbor Trails! As one of the nation's leading spa franchises with over 500 locations, we're passionate about helping people feel their best—and it all starts at the front desk.

We're looking for a friendly, energetic, and motivated Front Desk Associate who loves connecting with people and creating outstanding guest experiences. No spa experience? We'll teach you everything you need to know!

What You'll Do

• Welcome guests and create a five-star experience.
• Promote memberships, services, and retail products.
• Schedule appointments and answer phones.
• Keep the front desk organized and running smoothly.
• Help our team exceed guest expectations every day.

What We Offer

• Hourly pay + commission
• Flexible full-time and part-time schedules
• Medical, Dental, Vision & 401(k)
• Paid training and vacation
• Employee discounts on services and products
• Career growth opportunities
• Fun, supportive team environment

What We're Looking For

• 18+ with a high school diploma or equivalent
• Positive attitude and strong customer service skills
• Organized, dependable, and team-oriented
• Available to work evenings and weekends

If you love people, thrive in a fast-paced environment, and want to grow with a company that invests in its team, we'd love to hear from you!