Spa Front Desk Agent

MPB Hotel LLC; Manalapan (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Eau Resort & Spa in Manalapan, FL is seeking a Part-Time Spa Front Desk Agent to welcome guests, check them in, book appointments, and maintain a welcoming, five‑star atmosphere for every guest.

The ideal candidate has prior hospitality customer service experience, excellent communication, and the ability to multitask during busy periods. Weekend, holiday, and evening availability is required.

Qualifications

• Previous hospitality customer service experience.
• Excellent communication and guest service skills.
• Must be at least 18 years old.
• Able to multitask and stay organized.
• Proficient with computers and basic office equipment.

Responsibilities

• Greet and assist guests at check-in/check-out.
• Schedule and confirm spa appointments.
• Maintain a tidy front desk and lobby area.
• Provide treatment notes and relay guest preferences.
• Act as a spa ambassador promoting services.

Skills

Customer service

Communication

Teamwork

Leadership

Cash handling

Computer skills

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Manalapan, FL, US

4 days ago Requisition ID: 1295

Join the Eau Resort & Spa Team! Are You Ready to Make an Impact?

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.

What We’re Looking For:

• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests

We are seeking a Spa Front Desk Agentto join our team. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.

Role Summary:

The Spa Front Desk Agent is responsible for ensuring consistent delivery of exceptional, luxurious, 5-Star service for all guests while creating a comfortable, relaxing personal experience. Some agent responsibilities include welcoming guests, checking guests in, preparing intake forms, booking future appointments, inquiring on guest well-being, providing treatment notes and being a spa ambassador.

We have a Part-Time position available.

All candidates must be able to work weekends, holidays and evenings.

Essential Qualifications:

• Previous customer service experience, preferably in the hospitality industry.
• Excellent communication, customer service skills, and work ethics.
• Minimum of 18 years of age.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Ability to clearly and effectively communicate with guests, management and co-workers to ensure mutual understanding.
• Ability to provide legible communication.
• Professional manner, discretion, and appearance.
• Previous experience handling money.
• Must possess strong leadership qualities.
• Ability to understand guests' service needs.
• Ability to thrive during very high levels of business.
• Ability to focus attention on details.
• Ability to maintain good coordination while serving orders quickly.
• Ability to endure abundant physical movements throughout the work areas.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team.
• Ability to stand for long periods of time.
• Proficient in appropriate computer skills and office equipment.

Apply today and be part of something extraordinary!
Start your journey with Eau Resort & Spa and help us continue to create unforgettable experiences for our guests. Click the link to apply!