Spa & Fitness Attendant — Five-Star Guest Experience

Kerzner International; Big Sky (MT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Ski pass

Housing

Transportation

Uniform provided

Meals included

Discounts at Kerzner properties

Discounts at F&B, Retail, Wellness

Job summary

One&Only Moonlight Basin is seeking an Attendant, Spa & Fitness to uphold Forbes Five-Star standards by maintaining the presentation, cleanliness, and readiness of the spa and wellness facilities.

This guest-facing role ensures that locker rooms, hydrothermal areas, relaxation lounges, fitness spaces, and treatment support spaces are impeccably maintained with warm, personalized service throughout each guest's wellness journey.

Qualifications

• High school diploma or equivalent required; additional education in hospitality, business, wellness, or a related field preferred.
• Previous experience in a luxury hotel, resort, spa, fitness center, or guest service environment preferred.
• Forbes Five-Star or comparable luxury hospitality experience is an asset.
• Passion for delivering warm, genuine, and personalized guest experiences.
• Excellent communication and interpersonal skills with the ability to confidently welcome, orient, and escort guests.

Responsibilities

• Welcome, orient, and guide guests through the Wellness facilities.
• Explain hydrothermal experiences and wellness amenities.
• Handle guest requests and concerns professionally.
• Maintain locker rooms, lounges, fitness center, movement studio, and hydrothermal areas.
• Restock robes, towels, slippers, beverages, and amenities.
• Maintain water, infused water, tea, and fruit stations.
• Ensure all public areas meet Forbes Five-Star presentation standards.
• Monitor steam rooms, saunas, cold plunge, pools, and fitness equipment.
• Report maintenance concerns to management.
• Assist with opening, closing, and daily operational checklists.
• Maintain inventory and storerooms.
• Prepare treatment rooms as needed.
• Support therapists with linen and supply replenishment.
• Maintain cleanliness between services.
• Monitor guest safety.
• Perform additional responsibilities as assigned by the Manager, Wellness or other members of management.

Skills

Excellent communication

Guest service

Attention to detail

Flexibility

Teamwork

Education

High school diploma or equivalent

Hospitality training preferred

Job description

One&Only Moonlight Basin is seeking an Attendant, Spa & Fitness to uphold Forbes Five-Star standards by maintaining the presentation, cleanliness, and readiness of the spa and wellness facilities.

This guest-facing role ensures that locker rooms, hydrothermal areas, relaxation lounges, fitness spaces, and treatment support spaces are impeccably maintained with warm, personalized service throughout each guest's wellness journey.