Spa Experience Specialist: Treatments & Guest Care

Bellmoor-Inn-&-Sp; Rehoboth Beach (DE); On-site; USD 17,000 - 25,000; Full time

Job summary

Bellmoor Inn & Spa in Rehoboth Beach, DE is seeking a guest services associate to support spa operations and guest experiences onsite.

The role requires knowledge of spa treatments, the spa menu, and skincare education, along with prior hospitality or customer service experience. You will help ensure smooth service delivery and a welcoming atmosphere.

Join a team committed to exceptional guest care and seasonal promotions.

Qualifications

• Knowledgeable about all spa service treatments offered and seasonal promotions.
• Understands the basics of the spa menu and products to communicate knowledgeably with guests.
• Excellent working knowledge of all spa positions, services, products, operations, systems and procedures.
• Executes the spa standard in set-up of amenities and decor.
• Educates guests about individual skincare needs.
• Previous hospitality or customer service experience.

Responsibilities

• Knowledgeable about all spa service treatments offered and seasonal promotions.
• Communicates knowledge of the spa menu and products to guests.
• Maintains expert knowledge of all spa positions, services, products, operations, systems, and procedures.
• Ensures the spa setup meets the standard of the brand in terms of amenities and decor.
• Educates guests about individual skincare needs.
• Supports hospitality and customer service excellence.

Skills

Spa knowledge

Guest communication

Operations knowledge

Job description

Bellmoor Inn & Spa in Rehoboth Beach, DE is seeking a guest services associate to support spa operations and guest experiences onsite.

The role requires knowledge of spa treatments, the spa menu, and skincare education, along with prior hospitality or customer service experience. You will help ensure smooth service delivery and a welcoming atmosphere.

Join a team committed to exceptional guest care and seasonal promotions.