Spa Director

Pyramid Global Hospitality; Saint Michaels (MD); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Vision & dental

Life insurance

Pet insurance

Accident insurance

401(k) match

Paid time off

Employee discounts

Job summary

Pyramid Global Hospitality, Inn at Perry Cabin, Saint Michaels, MD, seeks a Director of SPA and Wellness to lead spa and retail operations with strong cost controls and clear goals set by the Resort Manager.

You will drive revenue opportunities, safeguard guest experience, and oversee daily activities while collaborating with a premium resort team on the Eastern Shore.

Qualifications

• Experience leading spa and wellness operations in a resort environment.
• Strong revenue management and expense control skills.
• Excellent leadership and interpersonal skills.

Responsibilities

• Lead daily spa and retail operations with clear productivity and expense controls.
• Develop short- and long-term goals with Resort Manager and execute strategies.
• Drive revenue opportunities and guest service excellence.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin.

A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn.

For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees.

• medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options.
• We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off.
• Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels.

Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

Position Summary

The Director of SPA and Wellness is responsible for the establishment and execution of clear short-term and long-term goals as set by the Resort Manager. The Director of SPA and Wellness is responsible for the daily leadership of the spa and retail operations, ensuring all productivity and expense controls are followed, and all revenue opportunities will be capitalized upon.

What you will have an opportunity to do:

What are we looking for?

Compensation

$95,000

$100,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.