Spa Coordinator - Part Time

fourseasons; Lanai City (HI); On-site; USD 39,000 - 44,000; Part time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Employee travel program

Dry cleaning for uniforms

Employee meals

Training opportunities

Job summary

Four Seasons Maui is seeking a Spa Coordinator to warmly welcome guests, book spa services, and manage guest check-in/check-out at the resort’s premier spa. This role sits within the A&G Division and reports to the Spa Management Team.

A Maui Liquor Card is required, and prior experience in reservations or luxury guest service is preferred. Part-time schedule includes evenings, weekends and public holidays.

Qualifications

• Experience in customer service or luxury hospitality is required.
• Strong telephone and appointment booking skills.
• Proficient with computer programs and basic Microsoft Office.

Responsibilities

• Greet guests and orient them to the Spa and services.
• Book spa services, manage schedules and confirmations.
• Check guests in/out and coordinate with Spa team.

Skills

Customer service

Phone skills

Appointment booking

Sales experience

Computer literacy

Tools

Word

Excel

Microsoft Teams

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Spa Coordinator

Welcome and orient guests to the Spa, book spa services and recreational reservations, check guests in and out of the Spa. This role is part of the A&G Division, reporting to the Spa Management Team.

Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Understand, effectively communicate and book/sell Spa services and products; including but not limited to massage, facials, specialty treatments, Salon, personal training and retail products utilizing computer systems as necessary.
• Balance therapist and room schedules to optimize the productivity of the spa and fairness to the therapist.
• Orient guests and give personalized tours of entire spa facility.

What You Will Bring

• Experience required by position is from three months to one year of employment in a related position with Four Seasons or other organization (such as reservations, concierge, customer service).
• Skills include: telephone skills, appointment booking, sales, computer experience in windows based programs. Guest service experience in a luxury environment.
• Requires a working knowledge of computer programs (i.e. Word, Excel, Microsoft Teams), phone service skills, interpersonal and good communication skills, ability to multi-task.
• English language both written and oral.
• Maui Liquor Card.

What To Expect

• Part time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Hourly Rate: $28.95
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Aff…

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