Spa Coordinator

Kalologie Medspa; Troy (OH); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Service discounts

Consistent scheduling

Growth opportunities

Job summary

Kalologie Medspa is seeking a Spa Coordinator to support daily clinic operations and deliver a seamless, elevated client experience within a structured, fast-paced environment. You will manage appointment scheduling, client communications across phone, text, and digital platforms, and frontline operations while collaborating with clinical and leadership teams to drive clinic performance and growth.

This role requires a client-first mindset, professionalism, and the ability to thrive in a luxury

Qualifications

• Prior experience in customer service, hospitality, or spa/wellness settings.
• Strong communication and interpersonal skills with a client-first mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with a high level of accuracy and accountability.
• Availability to work evenings and weekends.

Responsibilities

• Deliver a high-quality, welcoming client experience from arrival through checkout.
• Manage appointment scheduling, rescheduling, and client communications across phone, text, and digital platforms.
• Support clinic flow by coordinating provider schedules and daily bookings.
• Process transactions accurately and efficiently.
• Educate clients on services, memberships, and offerings to support clinic performance.
• Maintain a clean, organized, and professional front-of-house environment.
• Assist with opening and closing procedures and general administrative tasks.
• Support local outreach efforts and in-clinic events as needed.
• Collaborate with the team to ensure smooth day-to-day operations and client satisfaction.

Skills

Customer service

Communication

Multitasking

Detail oriented

Team player

Education

High school diploma or equivalent

Tools

Booking software

POS system

CRM

Job description

Spa Coordinator

Kalologie is redefining how aesthetic and wellness services are delivered, integrated inside premium host brands including Club Studio and MGM Resorts. Our locations are built into high-traffic, high-income environments, creating consistent client flow.

We are seeking a Spa Coordinator to support daily clinic operations and deliver a seamless, elevated client experience within a structured, fast-paced environment.

WhyKalologie

Built-in Traffic:Access to a highly engaged membership base

Growth Platform:Opportunity to develop within a rapidly expanding longevity and aesthetics brand

Operational Excellence:Established systems and processes that support consistency and efficiency

Premium Environment:Work within a luxury fitness and wellness ecosystem

Team-Oriented Culture:Collaborate with clinical and leadership teams to drive overall clinic success

What You’ll Do

Deliver a high-quality, welcoming client experience from arrival through checkout

Manage appointment scheduling, rescheduling, and client communications across phone, text, and digital platforms

Support clinic flow by coordinating provider schedules and optimizing daily bookings

Process transactions accurately and efficiently

Educate clients on services, memberships, and offerings to support overall clinic performance

Maintain a clean, organized, and professional front-of-house environment

Assist with opening and closing procedures and general administrative tasks

Support local outreach efforts and in-clinic events as needed

Collaborate with the team to ensure smooth day-to-day operations and client satisfaction

What We’re Looking For

Prior experience in customer service, hospitality, or a spa/wellness setting preferred

Strong communication and interpersonal skills with a client-first mindset

Ability to multitask and stay organized in a fast-paced environment

Detail-oriented with a high level of accuracy and accountability

Positive, team-oriented attitude with the ability to take initiative

Comfortable discussing services and guiding clients through booking and purchasing decisions

Availability to work evenings and weekends

This Role Is Ideal For

Individuals who:

Enjoy working in a client-facing, service-driven environment

Take pride in creating a polished, seamless client experience

Thrive in structured settings with clear processes and expectations

Interested in growing within the wellness, aesthetics, or longevity space

• Kalologie offers a competitive compensation structure, along with consistent clinic scheduling and generous service discounts. As a rapidly expanding longevity and medical aesthetics brand, we are continuously advancing our approach through new techniques and innovative products. Compensation is determined based on experience, skill set, and overall contribution to clinic performance.