Spa Concierge: Elevate Guest Experience & Retail

Woodhouse Spa - Cedar Park; Houston (TX); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Employee discounts

Health insurance for full-time employees

Paid time off

Opportunities for advancement

Competitive pay and incentive programs

The Woodhouse Way paid training program

Job summary

Woodhouse Spa - Cedar Park in Houston, Texas, is seeking an experienced Spa Concierge to join our team. The role involves ensuring a memorable guest experience, supporting the spa manager and therapists, and handling appointment scheduling.

Ideal candidates should have at least 2 years of sales experience, ideally in a spa setting, along with strong computer skills and a warm personality. Competitive pay of $14.00 - $16.00 per hour and benefits like health insurance for full-time employees are offered.

Qualifications

• 2+ years of sales experience, preferably in a spa setting.
• Strong computer skills; previous experience with scheduling software preferred.
• Outgoing, warm personality with the ability to make guests feel welcomed.
• Ability to perform light physical duties and lift up to 45 lbs.
• Ability to stand for long periods and work flexible hours.

Responsibilities

• Serve as primary support for the spa’s manager, therapists, and guests.
• Ensure every guest has a friendly and memorable experience.
• Answer incoming calls and schedule appointments.
• Partner with therapists to increase guest retention.
• Educate guests about the Woodhouse experience.
• Drive service and retail sales awareness.

Skills

Sales experience in a spa setting

Strong computer skills

Outgoing and warm personality

Ability to lift up to 45 lbs

Ability to stand for long periods

Job description

Woodhouse Spa - Cedar Park in Houston, Texas, is seeking an experienced Spa Concierge to join our team. The role involves ensuring a memorable guest experience, supporting the spa manager and therapists, and handling appointment scheduling.

Ideal candidates should have at least 2 years of sales experience, ideally in a spa setting, along with strong computer skills and a warm personality. Competitive pay of $14.00 - $16.00 per hour and benefits like health insurance for full-time employees are offered.