Spa Concierge: Guest Experience Specialist

Woodhouse Spa - Cedar Park; Leesburg (VA); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive pay and incentive programs

Paid vacations for full-time employees

Generous discounts on services and products

"The Woodhouse Way" paid training program

New state-of-the-art facility

Work with a great team and guests

Job summary

Woodhouse Spa - Cedar Park is looking for full-time and part-time Spa Concierges to provide exceptional guest service. In this role, you will be the first point of contact for guests, ensuring a seamless and memorable experience from arrival to departure.

Ideal candidates will have a passion for hospitality, attention to detail, and a commitment to creating a welcoming environment. Competitive pay, paid vacations, and generous discounts are offered as perks.

Qualifications

• Providing personal attention to guests from arrival to departure.
• Familiarity with the Woodhouse experience and its amenities.

Responsibilities

• Ensure each guest feels personally welcomed.
• Educate guests about services and amenities available.
• Answer the phone positively and professionally.
• Act as an ambassador for the Woodhouse brand.
• Manage guest experiences with attention to detail.
• Support leadership to ensure smooth operations.

Job description

Woodhouse Spa - Cedar Park is looking for full-time and part-time Spa Concierges to provide exceptional guest service. In this role, you will be the first point of contact for guests, ensuring a seamless and memorable experience from arrival to departure.

Ideal candidates will have a passion for hospitality, attention to detail, and a commitment to creating a welcoming environment. Competitive pay, paid vacations, and generous discounts are offered as perks.