Spa Concierge: Elevate Guest Experience

Hard Rock Hotel & Casino Ottawa; Atlantic City (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K with match

Paid Time Off

Holiday Pay

Free meals

Free uniforms

Free parking

Discounts at Hard Rock properties

Annual bonus program

Training and leadership development

Wellness programs

Team Member Resource Groups

Recognition programs

Job summary

Hard Rock Hotel & Casino Atlantic City is seeking a Spa Attendant to welcome guests and guide them through the facility, explaining spa offerings. You will keep lounges and locker areas neat, stock amenities, and assist with daily setup and closing procedures.

The role emphasizes delivering Forbes-standard guest service, promoting treatments and maintaining a positive, teamwork-driven environment in a fast-paced spa setting.

Qualifications

• Must have excellent customer service skills.
• Strong communication and listening abilities.
• Friendly, outgoing personality and a team player.
• Ability to work in a fast-paced spa environment.

Responsibilities

• Be on time for your shift.
• Keep spa lockers, robes and slippers stocked for guests.
• Maintain a clean, safe and organized spa environment.
• Promote spa treatments, services, sessions and promotions.
• Provide accurate responses to guest questions and requests.
• Assist in all spa operations as requested by management.

Skills

Customer service

Communication

Team player

Listening skills

Job description

Hard Rock Hotel & Casino Atlantic City is seeking a Spa Attendant to welcome guests and guide them through the facility, explaining spa offerings. You will keep lounges and locker areas neat, stock amenities, and assist with daily setup and closing procedures.

The role emphasizes delivering Forbes-standard guest service, promoting treatments and maintaining a positive, teamwork-driven environment in a fast-paced spa setting.