Spa Attendant-Part Time

Live! Casino & Hotel; Hanover (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading casino and hotel as a customer service provider in their spa environment, where maintaining high standards of guest interaction and facility cleanliness is essential. Your role will ensure guests receive exceptional service while working in a fast-paced, high-energy environment that values teamwork and professional growth.

Benefits

Comprehensive health benefits

Tuition reimbursement

Free parking

Discounted meals

Qualifications

• Previous customer service experience, preferably in hospitality.
• Ability to communicate effectively with guests.
• Energetic, enthusiastic, self-motivated.

Responsibilities

• Maintain the cleanliness and order of the facility.
• Provide the best treatment experience for guests.
• Greet each guest with a smile and eye contact.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Team player

Education

High School Diploma or GED

Tools

Mops

Brooms

Vacuum cleaners

Job description

Min Compensation

USD $15.00/Hr.

Max Compensation

USD $15.00/Hr.

Overview

Why We Need Your Talents:

Responsible for providing quality customer service, maintaining the facility, and providing a safe, clean, and comfortable environment including outdoor areas if applicable. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive ‘can do’ attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino · Hotel.

Responsibilities

Where You'll Make an Impact:

• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Provide the best treatment experience for guests by maintaining the standards set for the Live! Spa treatment menu and standards of excellence.
• Adhere to the policies of the spa and hotel.
• Maintain the cleanliness and order of the facility, including sweeping, mopping, vacuuming, and taking out the trash.
• Maintain cleanliness and stock of the spa pantry/dispensary.
• Restock all linens in locker rooms and guest areas.
• Remove dirty laundry and collect linens, taking them to housekeeping or laundry pickup.
• Clean and sanitize all wet areas, bathrooms, and grooming areas throughout the day.
• Distribute and place linens in treatment rooms, workout areas, closets, and dispensary as applicable.
• Escort members/guests in changing areas courteously and promptly.
• Explain the setup and operation of locker rooms, bathrooms, and showers to members/guests.
• Perform laundry duties, including washing, drying, and folding linens if applicable.
• Ensure all areas are clean and supplies are replenished as needed.
• Become knowledgeable about the facility and its amenities to communicate effectively with members and guests.
• Greet each guest with a smile and eye contact.
• Report any issues to facility management.
• Report incidents or accidents to management.
• Perform other duties as assigned.

Qualifications

Skills to Help You Succeed:

• Previous customer service experience, preferably in hospitality.
• Ability to communicate effectively with guests.
• Well-organized, efficient, and capable of handling multiple duties.
• Energetic, enthusiastic, self-motivated.
• Professional demeanor, discretion, and appearance.
• Strong team player.
• Ability to stay calm under pressure.
• Attention to detail.

Must-Haves:

• High School Diploma or GED.

Physical Requirements:

• Ability to stand for long periods.
• Exerting up to 50 pounds occasionally, and 20 pounds frequently.
• Abilities include climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, and more.
• Tools operated include mops, brooms, vacuum cleaners, and cleaning supplies.
• Exposure to noise, wet/humid conditions, fumes, odors, dust, and chemicals is possible.

What We Offer

Perks We Offer You

• Comprehensive health benefits for full-time and part-time team members and dependents.
• Additional benefits: free basic life insurance, disability coverage, retirement options, paid time off, tuition reimbursement.
• On-site wellness center (Maryland property).
• Career growth opportunities, rewards, recognition, merit pay increases, bonuses.
• Free parking, discounted meals, and hotel/food/entertainment discounts.

Life at Live!

Expect:

• An exciting, unique experience.
• Power and responsibility to prioritize service and community.
• A diverse and strong team culture.
• Tools and opportunities for career development.
• Work hard, have fun.
• A fast-paced, high-energy environment requiring urgency.
• Exposure to smoke, lights, and loud noises.