Spa Attendant/Link

AIRE Ancient Baths; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

PTO

Sick days

401K

Commuter benefits

Complimentary bath experience

Employee discounts

Referral program

Blink Fitness discounts

Team-oriented culture

Job summary

AIRE Ancient Baths on the Upper East Side is seeking a Spa Attendant/Link to welcome guests, guide them through the bathhouse and massage experiences, and coordinate with therapists to deliver an exceptional relaxation journey. You will greet clients, give facility tours, schedule treatments, and attend to guest needs throughout the day, ensuring a calm, high-end experience for a discerning clientele.

Experience in spa or hospitality, a friendly, outgoing attitude, and strong teamwork are

Qualifications

• Experience in spa or hospitality settings preferred.
• Strong customer service mindset and ability to anticipate client needs.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Greet clients and provide tours of the facility.
• Coordinate treatments based on the schedule of massage therapists.
• Guide clients through baths to their massage treatments and tending to needs during their stay.

Skills

Customer service

Hospitality experience

Team player

Attention to detail

Tools

Reservation systems

Job description

About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2027.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Upper East Side Location:

Located among the high-rise blocks of the Upper East Side of The City That Never Sleeps, a forgotten building that used to be MOMA's art warehouse renovates itself to become an AIRE location with over 9,600 square feet. The old walls breathe the creativity from the thousands of pieces of art that once lived in its interior, through which now flows absolute relaxation, thanks to the baths at different temperatures and the six double massage rooms. The historic construction is also a residential building, making it the perfect opportunity to have relaxation at your fingertips.

Located among the high-rise blocks of the Upper East Side of The City That Never Sleeps, a forgotten building that used to be MOMA's art warehouse renovates itself to become an AIRE location with over 9,600 square feet. The old walls breathe the creativity from the thousands of pieces of art that once lived in its interior, through which now flows absolute relaxation, thanks to the baths at different temperatures and the six double massage rooms. The historic construction is also a residential building, making it the perfect opportunity to have relaxation at your fingertips.

The Role

As a Spa Attendant/Link you will play an integral role in providing clients with the AIRE Experience. You will check in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.

Key Responsibilities

• Greet clients and provide them with a tour of the facility.
• Coordinate treatments based on the schedule of massage therapists, honoring special requests when possible.
• Guide the clients through their experience, leading them from the baths to their massage treatments, etc.
• Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.

Who You Are

• Prior experience as a host in a spa or hospitality industry, preferred.
• Strong customer service mentality: friendly, outgoing, and personable demeanor.
• Energetic team player with a passion for assisting high-end clientele.
• Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.
• Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.
• Ability to multitask, remain calm under pressure, and work quickly and efficiently.
• Maintain flexibility with scheduling according to business needs.
• Prior experience with reservation systems, preferred.

Why You Should Join Us

• Pay: $20/hour; $21/hour (CPR certified - AIRE pays for training).
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO: (5 days).
• Sick days (7).
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.