Spa Attendant/Link

AIRE Ancient Baths; Chicago (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance (UnitedHealthcare)

5 sick days

401K savings plan

Commuter Benefits Program

Complimentary Bath Experience (monthly

Employee Bath Experience discounts

Employee Perks Program (TicketsAtWork)

Employee Referral Bonus Program

Job summary

AIRE Ancient Baths in Chicago seeks a Spa Attendant/Link to greet guests, guide them through the bath experience, and coordinate with therapists to ensure superb client care.

You will manage tours, schedule massages, and attend to client needs, contributing to a luxurious, welcoming atmosphere for a discerning clientele.

Qualifications

• Prior experience as a host in a spa or hospitality industry.
• Strong customer service mentality: friendly and personable demeanor.
• Energetic team player with a passion for assisting high-end clientele.
• Skilled at anticipating the flow of business and solving problems before they occur.

Responsibilities

• Greet clients and provide them with a tour of the facility.
• Coordinate treatments based on schedule of massage therapists, honoring special requests when possible.
• Guide the clients through their experience, from baths to massages.
• Tend to the needs of clients during their stay and follow up as necessary.

Skills

Customer service

Hospitality

Team player

Reservation systems

Job description

About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities. At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2027. We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Chicago Location

Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.

The Role

As a Spa Attendant/Link, you will play an integral role in providing clients with the AIRE Experience. You will check-in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.

Key Responsibilities

• Greet clients and provide them with a tour of the facility.
• Coordinate treatments based on schedule of massage therapists, honoring special requests when possible.
• Guide the clients through their experience, leading them from the baths to their massage treatments, etc.
• Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.

Who You Are

• Prior experience as a host in a spa or hospitality industry, preferred.
• Strong customer service mentality: friendly, outgoing, and personable demeanor.
• Energetic team player with a passion for assisting high-end clientele.
• Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.
• Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.
• Ability to multitask, remain calm under pressure, and work quickly and efficiently.
• Maintain flexibility with scheduling according to business needs.
• Prior experience with reservation systems, preferred.

Why You Should Join Us

• Pay: $21.50/hour
• United Healthcare Insurance: medical (major), dental, and vision.
• Sick days (5).
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.