Spa Attendant (Full Time Extended Seasonal)

Pyramid Cape Cod Management LLC; Chatham (MA); On-site; USD 20,000 - 29,000; Full time

Job summary

Pyramid Bars Inn? (Note: The company is Pyramid Global Hospitality) At Chatham Bars Inn, we seek a Spa Attendant to ensure guests have a relaxing, welcoming experience.

You will greet clients, guide tours of the spa, assist with equipment and treatments, and help maintain a pristine, safe environment. A CPR/First Aid certification is preferred, along with excellent communication and a passion for hospitality.

Qualifications

• CPR/First Aid certification preferred.
• Engaging and welcoming personality required.
• Strong attention to detail is essential.
• Ability to work well under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills are required.
• Ability to bend, push/pull and lift 30–50 lbs.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet clients as they enter the Spa.
• Provide tours and information about the facility and its features.
• Assist clients with proper equipment usage.
• Assist guests with booking treatments, by phone or in person, and record transactions.
• Report accidents or injuries to Security.
• Monitor spa and fitness areas for cleanliness and safety; provide directions as needed.

Skills

CPR/First Aid

Friendly personality

Attention to detail

Work under pressure

Guest experience focus

Excellent communication

Lifting 30–50 lbs

Flexible schedule

Weekend/holidays availability

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five‑Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage‑style buildings with flower‑lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first‑hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter‑mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full‑service spa, and supervised Kids Crew sessions. The nearby 8‑acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm‑to‑table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

#PGH‑CBI What you will have an opportunity to do:

We are looking for a highly motivated, and customer focused to join our team as a Spa Attendant! As a Spa Attendant, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Attendant greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your role:

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features
• Assisting clients and guests with proper equipment usage
• Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area
• Reporting any accidents or injuries to the Security Department
• Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate

What are we looking for?

• Someone with or the ability to obtain a CPR and First Aide certification preferred
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
• Someone with a flexible schedule that allows them to work weekends and holidays

Compensation: $18.00 + tips - $18.00 + tips

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.