Lobby Attendant

BENCHMARK; Chatham (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Paid Time Off

Wellness Programs

Job summary

BENCHMARK in Chatham, Massachusetts, is seeking a Lobby Attendant responsible for maintaining the cleanliness of public areas in a Forbes Five-Star resort.

The ideal candidate has housekeeping experience, strong interpersonal skills, and the ability to work efficiently on feet for extended periods. Responsibilities include cleaning restrooms, stocking supplies, and ensuring a welcoming atmosphere for guests.

The position offers the opportunity to thrive in a supportive work environment focused on employee well-being and development.

Qualifications

• Neat, pleasant personality.
• Ability to work on feet for an extended period.
• Ability to move and navigate carts weighing up to 100 lbs.

Responsibilities

• Maintain cleanliness of public areas.
• Use chemicals to clean and sanitize restrooms.
• Stock restrooms with paper products and amenities.
• Welcome guests and create a hospitable experience.

Skills

Housekeeping experience

Time management skills

Ability to communicate effectively

Pleasant personality

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and well‑being. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five‑Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage‑style buildings with flower‑lined brick walkways and breathtaking views.

What you will have an opportunity to do:

The Lobby Attendant is responsible for but is not limited to the overall cleanliness of the public areas, reporting deficiencies to ensure all rooms are maintained in accordance to standards and procedures of public areas as set forth by Forbes and Chatham Bars Inn.

• Ensure all public areas of the hotel are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training.
• Continuously use chemicals to clean and sanitize the public restrooms including sinks, mirrors, walls, toilets and floors.
• Stocks the restrooms with sufficient paper products and amenities.
• Sweeps, vacuums, extracts, scrubs, waxes, and polishes public area floors both interior and exterior.
• Cleans and polishes furniture and upholstered items, ensuring they are always in the best condition.
• Dusts furniture, wash walls, ceilings, woodwork, windows, door panels, and sills.
• Welcomes guests and creates a hospitable experience.
• Performs other related duties as assigned by the manager.

What are we looking for? QUALIFICATIONS:

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‑advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‑rooted in core values that are focused and aligned with a people‑first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‑making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.