Spa Attendant

Four Seasons Hotel and Resorts Gruppe; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Four Seasons Hotel as a Spa Attendant, where you'll create exceptional experiences for guests through outstanding service and care. In this pivotal role, you'll maintain a pristine spa environment while supporting the overall luxury experience at our renowned hotel. Ideal candidates are enthusiastic, client-focused and eager to be part of a cohesive team dedicated to excellence.

Benefits

Access to a robust benefit plan

Career growth opportunities

Access to a cohesive team environment

Qualifications

• Physical mobility: lifting, walking, bending.
• 1-2 years of experience preferred.
• Good communication skills required.

Responsibilities

• Maintain the cleanliness of the spa and fitness areas.
• Provide guidance to guests on equipment usage.
• Restock supplies and ensure guest satisfaction.

Skills

Communication

Physical mobility

Positive attitude

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

Full Time- Spa Attendant

Four Seasons Hotel New York Downtown

OUR VISION:

We are New York’s Luxury Lifestyle Icon.

OUR MISSION:

To inspire meaningful connections…

To curate exceptional experiences…

To deliver passionate service…with kindness, care and a commitment to excellence

Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE:

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES:

We think differently

We are client obsessed

We have passion

We own it

We truly care about each other

We have integrity

Join Our Team

The Four Seasons Hotel New York Downtown is looking for a Spa Attendant who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Spa Attendant, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

This position reports to the Spa Management Team for New York Downtown.

WHO YOU ARE: Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Spa Attendant, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

Responsibilities:

The Spa Attendant cleans and maintains all the spa and fitness area including lockers, fitness and pool deck areas. Restocking supplies including but not limited to towels, coffee and tea as needed in the areas the Spa requires. Also will comply with any other additional requests that may arise pertaining to Spa Attendant duties.

Some of the duties of a Spa Attendant are:

• Provide the proper and safe guidance to our guests, residents and their guests, to operate and care of all health club equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift.
• Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation.
• Report equipment malfunctions promptly and accurately.
• Ensure safety procedures are followed and notified to Security of any accident or injury.
• Distribute and stock towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons.
• Follow the proper procedures to report when any items will be needed to restock inventory.
• Enforce health club rules and regulation with guests.
• Clean all the spa including lockers, fitness area, pool decks, steam rooms, massage rooms and any other area within the Spa.
• Work harmoniously and professionally with co-workers and supervisors.
• Perform other tasks or projects as assigned by hotel management and staff.

Preferred Qualifications and Skills

We are looking for individuals who have a knowledge of Spa Attendant operations with good communication skills. Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50 lbs. Speaking, writing and reading English is required. Positive attitude and willing to learn is must. 1-2-year experience preferred. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://twitter.com/fsnydowntown

https://www.facebook.com/FourSeasonsHotelNewYorkDowntown

We look forward to receiving your application.

Hourly Rate of pay - $21-$23 per hour

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf