Spa Attendant

Monarch Casino Resort Spa Black Hawk; Colorado; On-site; Full time

Job summary

Monarch Casino Resort Spa is seeking a full-time Spa Attendant to deliver extraordinary guest experiences. Responsibilities include greeting guests, providing facility tours, and maintaining a calm spa environment. The role requires excellent service orientation and the capability to multitask in a busy setting. Join an equal opportunity employer that values its team members by offering competitive pay and extensive benefits.

Benefits

Paid Time Off

Health Benefit Insurance Package

Education/Tuition Reimbursement

Career Development Programs

Team Member Discounts

Qualifications

• Energetic service-focused individual with a passion for luxury service.
• Guest service background preferred with knowledge of service standards.
• Available to work varied shifts including weekends and holidays.

Responsibilities

• Greet guests and provide facility tours.
• Maintain a relaxing environment in the spa.
• Coordinate laundry pick up and deliveries.

Skills

Guest service knowledge

Time management

Attention to detail

Basic computer skills

Multitasking

Job description

Overview

Job Title: Spa Attendant (Female/Male)

Salary: $20.00 +

Status: Full Time

Shift: Day, Swing

Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms, 4 restaurants, and the one of the country's top spa. The Monarch Casino Resort Spa is looking for a passionate Spa Attendant to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and Team Members.

Responsibilities

• Greet guests upon arrival and offer refreshments. Escort guests through the facility to get them acquainted with our stunning spa with a tour.
• Ensure guest are comfortable at all time.
• Escort guest to locker-room, spa facilities and provide tours in accordance to standard operating policies.
• Maintaining a relaxing and calm environment throughout the spa experience.
• Know our spa menu and promotions.
• Stock locker and spa facilities and maintain a neat and clean spa locker room environment.
• Be aware of appearance, promptness, quality of work and attitudes with guest.
• Coordinate laundry pickup and delivery between locker, treatment and laundry rooms. Run wash-dry cycles of laundry.
• Coordinate with staff and management on VIP’s, special requests, group arrivals, etc.
• As assigned, distribute lockers, sandals, etc. from the spa desk in accordance to spa policies.
• Perform other related duties as assigned or requested by manager / supervisor. Responsibilities and activities may change at any time with or without notice.

Qualifications

• You are an energetic service focused individual with a passion for providing luxury service.
• Guest service background preferred with excellent knowledge of service standards.
• Solution oriented and guest focused.
• Basic computer skills.
• Polite, confident and patient.
• Ability to multitask. Attention to detail. Time management. Ensure exceptional service.
• Available to work varied shifts when needed, including weekends, holidays.

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.