Spa Attendant | Alluvia Spa

The Bay Club; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

The Bay Club seeks a Spa Attendant for Alluvia Spa & Wellness Retreat, responsible for maintaining a welcoming and pristine environment for guests. Ideal candidates will thrive in a service-oriented setting, with various tasks focused on guest satisfaction and attention to detail in spa operations. Competitive pay starts at $16 per hour, with comprehensive benefits for full-time employees.

Benefits

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Holiday Pay

Wellness Support

Employee Assistance Program

Qualifications

• Experience in a hotel or related field preferred.
• Must maintain high standards of personal appearance and grooming.
• Ability to work flexible hours including weekends.

Responsibilities

• Maintain cleanliness and presentation of all spa areas.
• Replenish amenities and support daily spa services.
• Inspect and sanitize lockers after each guest's use.

Skills

Effective Communication

Attention to Detail

Multitasking

Problem Solving

Service Orientation

Education

High School diploma

Job description

We're excited to announce an exceptional Career Opportunity of Alluvia Spa & Wellness Retreat; Spa Attendant at The Country Club of Colorado!

Are you passionate about hospitality and driven to deliver outstanding service? We are seeking a dynamic individual to join our team. The ideal candidate will thrive in a fast-paced, service-oriented environment and play a key role in enhancing member satisfaction and engagement.

Compensation: $16.00 - $17.00 per hour DOE

About Us:
Alluvia Spa is a luxury destination resort and club known for delivering exceptional guest experiences through outstanding service, serene surroundings, and world-class amenities. We are currently seeking a detail-oriented and service-driven Spa Attendant to join our spa team.

Position Overview: As a Spa Attendant, you are an essential part of our team, dedicated to creating a serene, spotless, and welcoming environment for every guest. In this role, you will be responsible for maintaining the cleanliness and presentation of all spa areas, replenishing amenities, and supporting the smooth operation of daily spa services. Your attention to detail and commitment to excellence help ensure each guest enjoys a relaxing and memorable experience. General Requirements:

• Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all required meetings and trainings.
• Maintain regular attendance in compliance with departmental standards, as required by scheduling, which will vary according to the needs of the business.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with property standards and regulations to encourage safe and efficient operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Essential Requirements:

• Maintain organization and presentation of spa public areas and locker room facilities, including showers, sinks, toilets, counters, and sauna areas.
• Ensure toiletry items, grooming supplies, and fresh linens are fully stocked and neatly organized in all required areas.
• Rotate and transport soiled linens to the laundry facility and restock clean linens throughout the spa as needed.
• Inspect and sanitize lockers after each guest's use, ensuring they are clean, dry, and guest-ready.
• Maintain spa treatment rooms and public areas in pristine condition, including vacuuming, dusting, and cleaning windows and patios and assisting service providers turn treatment areas on busy scheduled days.
• Fold, sort, and organize clean towels, robes, and other spa linens for efficient restocking.
• Regularly rotate used towels and garments to and from the laundry throughout the day.
• Clean and polish mirrors multiple times daily to maintain a spotless appearance.
• Tidy restrooms areas frequently, focusing on vanities and sink areas and trash and towel bins.
• Spot clean areas as needed in case of spills or trash/linen accumulation.
• Promptly submit maintenance requests to spa management or Facilites to ensure all guest amenities are functioning properly and safely.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours sometimes required. Weekends often required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Full-Time Employee Benefits:

• Medical, Dental, and Vision Insurance.
• Health Savings & Flexible Spending Accounts.
• Critical Illness, Accident, and Hospital Care Insurance.
• Basic Life and AD&D Insurance, with optional Short-Term Disability Insurance.
• 401(k) Retirement Plan.
• Identity Theft Protection, Legal Services, and Pet Insurance.
• Holiday Pay, Wellness Support, and Employee Assistance Program.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.