Spa Associate-Northfield/Stapleton Location

Hand & Stone Massage and Facial Spa; Denver (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Sales training

Flexible hours

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Denver is seeking a Spa Sales Associate to drive memberships and gift-card sales. You will actively reach out to surrounding businesses to create relationships and quarterly promotions, then train to master the service menu while delivering outstanding customer service.

Expect to work flexible hours with a lively, energetic team. You will handle calls, appointments, and paperwork, contributing to a lively, growth-focused spa environment.

Qualifications

• High school diploma or equivalent.
• 18 years old or older.
• Outgoing and people-oriented behavior.
• Willingness to visit surrounding businesses and make calls.
• Strong organizational skills and attention to detail.

Responsibilities

• Sell memberships and gift cards to existing and prospective members.
• Call and visit local businesses to build relationships and quarterly promotions.
• Learn the spa services menu through training.
• Deliver excellent customer service and build lasting relationships with members and guests.
• Work flexible hours and communicate promotions clearly.
• Maintain a positive, energetic attitude and professional demeanor.
• Answer phones, schedule appointments, and file documents.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Sales

Relationship building

Phone etiquette

Team player

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Denver, is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! This is also a wonderful opportunity for those that are starting their career in sales and are looking to learn how to increase their experience and abilities. This is NOT simply a position where you will be checking in and out our members for their massage and facial services. You will be actively reaching out to the businesses surrounding the spas, to create relationship and promotions to increase your income, as well as residual income!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Sell memberships and gift cards to existing and future members.
• Call and visit businesses in the surrounding area to create relationships and quarterly promotions custom fit to their staff needs.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions and bonuses.
• Residual income resulting from your ability to create relationships with the businesses and verticals you would like to work with.
• Contests for additional income
• Sales training - You will be learning solution selling and preparing yourself for your future sales roles.
• Flexible Hours
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - It is essential to take advantage of the services you will be offering to your members, and we provide discounts for you to experience.

Qualifications:

• Having a high school diploma or equivalent is required
• 18 years old or older
• Outgoing, love to talk to people and create long term relationships
• Exceptionally organized and have great attention to detail
• Willingness to use the phone and get outside to visit our surrounding businesses
• Strong team player with the ability to work independently

Hourly

$19.50 + commissions and bonuses.

You should expect to earn an additional $5k+ in commissions and bonuses