Spa Associate Needed for Nights and Weekends

Hand & Stone Careers; Peoria (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the spa services sector is seeking a Spa Experience Ambassador to join their vibrant team. This role is perfect for individuals who thrive on delivering exceptional customer service and enjoy working in a dynamic environment. You will play a key role in ensuring that every guest has an outstanding experience while also having the opportunity to meet sales goals and grow within the company. With flexible hours and a supportive work culture, this position offers a unique chance to balance work and life while contributing to a positive and energetic atmosphere. If you are passionate about customer service and looking for a rewarding career, this opportunity is for you!

Benefits

401(k) matching

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Training & development

Tuition assistance

Wellness resources

Qualifications

• High school diploma or equivalent is required.
• Must be organized and have great attention to detail.

Responsibilities

• Meet membership sales goals and effectively communicate with clients.
• Uphold spa cleanliness standards and answer phones.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Wellness resources

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Lake Pleasant, Peoria, is seeking a Spa Experience Ambassador. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their energetic friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision