Spa Associate Needed for Nights and Weekends

Hand & Stone - Lake Pleasant; Peoria (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in spa services is seeking a Spa Experience Ambassador to join their dynamic team. This role is crucial in delivering an outstanding customer experience, ensuring that every guest feels valued and pampered. With flexible scheduling options, this position is perfect for those looking to balance work with personal commitments. You'll have the opportunity to develop your sales skills, enjoy competitive compensation with commissions, and benefit from ongoing training in a positive work environment. If you are passionate about customer service and ready to make a difference, this is the perfect opportunity for you!

Benefits

401(k) matching

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Training & development

Tuition assistance

Wellness resources

Qualifications

• High school diploma or equivalent is required.
• Must be organized with great attention to detail.

Responsibilities

• Meet membership sales goals and maintain spa cleanliness standards.
• Provide excellent customer service and build lasting relationships.
• Schedule appointments and communicate service options effectively.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Wellness resources

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Lake Pleasant, Peoria, is seeking a Spa Experience Ambassador. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision