Spa Associate FT/PT

Hand & Stone Franchise Corp; Newtown (CT); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly wage plus commissions

Professional work environment

Flexible schedules

Job summary

A leading spa services provider in Connecticut is hiring a Spa Associate to deliver outstanding customer experiences. This role involves greeting guests, answering calls, and promoting wellness benefits. The ideal candidate must demonstrate excellent communication skills, be a team player, and thrive in a busy environment. The position offers both full-time and part-time opportunities, with a focus on flexibility. This is a chance to join a respected team known for exceeding guest expectations and supporting employee growth.

Qualifications

• Ability to manage stressful situations professionally.
• Excellent personal appearance required.
• Basic accounting principles knowledge preferable.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members upon arrival.
• Answer phones and book appointments.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Team player

Tools

Microsoft Office

Spa Soft

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Professional and safe and friendly work environment

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Full Time and Part Time available.

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Are you able to work a flexible schedule? *

What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.