Spa Associate

Hand & Stone Massage and Facial Spa Canada; Welcome (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Spa Associate to join their team in a supportive and growth-oriented environment. This role is vital in ensuring exceptional customer experiences at the spa. Ideal candidates will have a background in sales or a membership-driven setting, though this is not mandatory. Responsibilities include providing top-notch customer service, greeting guests, managing appointments, and promoting wellness benefits. With flexible schedules and opportunities for commissions and bonuses, this position offers a great chance to thrive in a professional setting dedicated to health and well-being.

Benefits

Hourly wage plus commissions

Flexible schedules

Employee discounts

Employee referral bonus

Training

Qualifications

• Excellent customer service skills are essential for this role.
• Experience in a membership-driven environment is ideal but not required.

Responsibilities

• Greet members and guests, book appointments, and sell memberships.
• Promote the health benefits of massage therapy and maintain a clean environment.

Skills

Customer Service

Sales

Multitasking

Team Player

Initiative

Tools

Windows

Job description

Spa Associate Job Opening

Hand & Stone Massage and Facial Spa Barrie North is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 400 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.

We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal but not required.

Qualifications and Requirements:

1. Provide excellent customer service to members and guests
2. Ideal past experience would be working for a gym or other membership driven environment
3. Welcome and greet members/guests upon arrival
4. Answer phones, book appointments, sell memberships, gift cards, and upgrades
5. Follow proper office procedures/file maintenance
6. Promote health/wellness benefits of massage therapy and skin care
7. Maintain a professional and clean work environment and appearance
8. Display a positive, energetic attitude
9. Be a team player
10. Possess Windows computer knowledge/skills
11. Perform various other duties as assigned
12. Be willing to take initiative in picking up new tasks around the office
13. Ability to multitask

Company Benefits:

1. Hourly wage plus commissions and bonuses
2. Flexible schedules
3. Professional and safe work environment
4. Employee discounts
5. Employee referral bonus
6. Training

Location: 617 Cundles Road East Barrie, ON