Spa Associate

Hand & Stone Franchise Corp; North Richland Hills (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Spa Associate to enhance the customer experience in a vibrant spa environment. This role is essential for ensuring guests feel welcomed and valued, providing top-notch service while managing appointments and promoting wellness. With flexible schedules and a supportive team culture, this position offers an exciting opportunity to grow within a dynamic team. Join a workplace where respect for both employees and clients is paramount, and be part of a community that values your contributions and well-being.

Benefits

Flexible Schedule

Employee Rewards Program

In-house contests and bonuses

Employee referral bonuses

ABMP professional insurance discount

Qualifications

• Excellent personal appearance and good verbal/written communication skills.
• Ability to handle stressful situations and multitask effectively.

Responsibilities

• Provide excellent customer service and greet guests upon arrival.
• Answer phones, book appointments, and promote wellness benefits.

Skills

Customer Service

Communication Skills

Multitasking

Positive Attitude

Education

Basic Accounting Principles

Tools

Microsoft Office

Spa Soft

Job description

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee rewards program/employee referral bonus

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

At Hand and Stone, Opportunity Knocks.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

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Hand & Stone Advantages

Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:

• Flexible Schedule
• Sense of Community Culture
• Employee Rewards Program
• In-house contests and bonus opportunities
• Employee referral bonuses
• ABMP professional insurance offered at an additional discount