Spa Associate

Hand & Stone Careers; Dallas (TX); On-site; Full time

Job summary

Join a vibrant team at a busy membership spa in Dallas, where your role as a Spa Sales Associate is crucial to creating outstanding experiences for clients. This position offers the chance to engage with customers, enhance their spa visits, and contribute to a positive work environment. With flexible schedules and opportunities for growth, this is more than just a job—it's a chance to be part of a supportive community that values respect and teamwork. If you have a passion for customer service and sales, we invite you to apply and make a difference in our clients' lives!

Benefits

Flexible schedules

Employee discounts on services

Professional work environment

Sales commissions

Qualifications

• Sales and/or customer experience preferred, but training is provided.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Provide excellent customer service and maintain a professional environment.
• Schedule appointments and sell memberships and products.

Skills

Customer Service

Sales Experience

Communication Skills

Teamwork

Reliability

Education

High School Diploma

Tools

Point-of-Sale Software

Zenoti

Job description

Want to love your job?? We want you to as well!!!

Hand and Stone Dallas has an opening for someone with an infectious personality and a great work ethic, who exudes self-confidence! We are a busy membership massage and facial spa located in Uptown, Dallas in the West Village retail complex. Our Spa Sales Associate (SA) is the first person our clients meet before their service and the last person they see after their service. SA’s play a vital role in customer relations. The SA is responsible for scheduling appointments, increasing membership sales, and upgrading services by engaging and connecting with clients to ensure a positive spa experience. The Spa Sales Associate may also be responsible for opening and/or closing the Spa in the absence of the Manager.

Our SA’s are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service for our clients
• Answer phones and book appointments
• Sell memberships, gift cards, products, and upgrades
• Maintain a professional and clean work environment and appearance
• Project a positive, energetic attitude
• Be a team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage ($15.00), plus membership and product sales commissions
• Flexible schedules
• Professional and safe work environment
• Employee discounts on massage and facial services and products

Job Requirements:

• Sales and/or customer experience a plus, but not required (we will train you to sell!)
• Comfortable with point-of-sale software systems (we will train on our Zenoti platform)
• Excellent personal appearance and good verbal and written communication skills
• A strong team player with ability to work independently with minimal supervision
• Reliability and punctuality

If you are interested in a positive change in your life, please email your resume and come join our team!

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.